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The Quick variation: if you should be looking for exclusive gemstone or unique wedding present, Leibish & Co. features a powerful stock of high-quality, colourful, and conflict-free expensive diamonds and gems. The family-run business has become running online since 1998 with your own touch with received perform business worldwide. Leibish & Co. makes it simple to buy free stones or perhaps to use its cost-free “Design your” tool to create the ideal bit of jewelry alive. With decades of expertise and strong craftsmanship under their gear, Leibish & Co. is on the verge of growing the supply to watches also add-ons.

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When Leibish Polnauer launched 1st on the web diamond business in 1998, it took almost a full time to upload one picture and description to their website — but he was a visionary which saw potential for the fledgling world of e-commerce. “When he sees the potential in a thought, he can fit everything in in the capacity to progress along with it,” mentioned Benji Margolese, Director of material Marketing for Leibish & Co.

Leibish created a fruitful, family-run operation together with wife and children helping in authority jobs. They’ve grown a successful internet business with workplaces located worldwide. Leibish & Co. is actually a leader in unique colored diamonds and gemstones which happen to be difficult to get somewhere else. The expensive diamonds will also be conflict-free, which will be an important factor for a number of shoppers.

“People come to us because they search anything just a little various, something a little more special than what everyone else provides,” Benji mentioned.

While Leibish & Co. provides top-notch traditional expensive diamonds, the business focuses primarily on colourful, distinctive jewelry. When requested exactly why the company has actually such increased buyer return price, Benji rapidly pinpoints the main reason.

“It is a mixture of exceptional products, great solution, and jewelry created on the highest amounts of perfection,” the guy said. “The jewelry we make is not your everyday, mass-produced sorts of product. Every piece is actually custom-made to completely fit the diamond or gemstone chosen of the client.”

Children Affair With individual Service

Leibish & Co. is a true family company, with Leibish’s family unit members playing key functions when you look at the company.

Leibish serves as Founder and President from the business, while their partner, Rosi, is the business’ Activities management. Their own eldest child, Chavi, serves as top honors Jewelry Designer — and that is an enormous duty since custom jewellery accocunts for more than 50percent from the businesses company, Benji mentioned.

Leibish’s oldest son, Yossi, could be the President of Leibish & Co. Another son, Shmulik, who’s a graduate associated with the Gemological Institute of The united states, may be the Chief Diamond Buyer your company. “Shmulik is actually, truly, among the majority of gifted shade diamond experts in the industry,” Benji mentioned.

Leibish’s daughter Itzik may be the company’s COO and operates their New York workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, will be the organizations CFO.

“as among the longtime members of the group, i could let you know that, even though there is not any connection, they give consideration to me personally, and others, element of their loved ones,” Benji stated. “all of us bring our very own expertise for the company, but come together to regularly develop the company.”

Customers are additionally treated like household at Leibish & Co., where in actuality the business invests electricity into individual solution and revenue. “have you ever dealt with one certain broker, as an example, this is the exact same individual you are going to usually manage, it doesn’t matter what you are calling or writing in approximately,” Benji stated. “do not rely on moving consumers around to various departments when they’ve a concern or particular issue they wish to handle.”

Customers Come From all around the World

Leibish has a number of different types of consumers: you’ll find people, which primarily store through web site, stores, and people inside the trade company, just who typically check out the organization’s main offices in New York, Israel, and Hong-Kong.

The majority of Leibish & Co.’s clients are from united states of america. Its after that best market is actually Canada, followed closely by great britain, Australia, Hong-Kong, together with remainder of European countries.

Customers at every period of existence shop at Leibish & Co., though most are between the centuries of 35 and 54, Benji mentioned. Moreover, the company garners around 300,000 internet site visits each month — and helps to keep most of its customers coming back.

“along with a 70% return client score, we stay extremely well-known businesses in our niche,” he stated.

Colorful Diamonds & Gemstones With a “Design your very own” Option

Leibish & Co. carries top-quality jewelry, additionally maintains inventory versatility, particularly for internet based consumers, Benji stated. The business carries a huge selection of loose expensive diamonds and valuable gemstones, but their important items are tailored precious jewelry designs.

“We keep a big number of multicolor diamond and gem stone precious jewelry, with some on the rarest colors actually viewed,” the guy stated. “we’re recognized best by all of our bread-and-butter items — yellowish diamond and pink diamond involvement bands. However, we sell diamond jewelry of almost every tone, and important gems — including sapphires, emeralds, and rubies. We sell jewellery constructed with colorless expensive diamonds, also, but our expertise is in the world of shade.”

For clients who’ve anything in mind and need help that makes it a reality, Leibish & Co. supplies a “Design your very own” jewelry device, which Benji mentioned is actually the preferred item.

“Naturally, while looking for a special part, men and women usually wish certain stones and setting designs they will have currently dropped crazy about,” he said. The “Design your own personal” device enables clients to build a piece using the stone, establishing, and metal of the option.

“permits these to deliver their unique aspirations to life — with these knowledge in craftsmanship,” Benji told united states.

Add-ons & New using the internet Tools in Store for Leibish & Co.

because seems toward the long term, Leibish & Co. is gradually shifting toward higher-ticket products and much more product range. The company seems comfortable branching out to new products as a result of the dedication and enthusiasm it relates to most appropriate their current productions.

“we mentioned exposing many different extras — such as for instance luxury watches, bags, as well as pens,” Benji stated. “But we chose to wait until we very first perfected our major distinct item, and is diamond jewelry.”

Leibish & Co. can researching to continue perfecting the prominent internet site, too. A proven way it intends to improve their on line experience is through launching enhanced fact functions, that will provide virtual buyers a lot more of an in-store knowledge.

As an organization having its origins in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional industry which views change while the exclusion, maybe not the rule.

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